77baje Privacy Policy – Your Data Is Completely Safe With Us

77baje A trusted online Sports Betting and gaming platform built with Bangladeshi users in mind. We value your Privacy and the security of personal information is our highest priority.

This Privacy Policy Explains what information we collect when you use the 77baje website, mobile app, and all related services, how we use that information, and how we keep it secure. This policy covers our Terms & Conditions Both the section and the whole apply together.

By creating or using an account on the 77baje platform, you agree to the terms of this Privacy Policy. This policy applies to the following:

• All users visiting the 77baje website (77baje.app).
• Registered members who use our betting and gaming services.
• Users who participate in our promotions, bonuses, or rewards programs.
• Those who contact our support team.

77baje only collects information that is necessary to provide our services. See the table below for details:

Beyond the information mentioned above 77baje No other information is collected. We will never ask for your bank account PIN, password, or any other sensitive information.

77baje Information is collected through three main methods:

• Directly Provided Information: Information you provide directly when filling out the registration form, uploading KYC documents, or contacting our support team.
• Collected Automatically: When you use our website or app, technical information such as your IP address, device details, cookies, and browsing patterns is collected automatically.
• From Third Parties: During payment processing, mobile banking providers share transaction confirmation details with us.

Information Collected From You 77baje Used for the following purposes:

• Account Management: Creating, verifying, and keeping your account secure.
• Transaction Processing: Processing deposits, withdrawals, and bonus payments.
• Service Improvement: Analyzing your usage patterns to improve and enhance the platform.
• Customer Support: Resolving your questions, complaints, and issues promptly.
• Security Assurance: Preventing fraud, money laundering, and other unlawful activities.
• Legal Compliance: Complying with applicable laws and regulations, and responding to requests from government authorities.
• Promotional Communications: Keeping you informed about offers, bonuses, and updates with your consent (unsubscribe at any time).
• Responsible Gaming: Analyzing your betting patterns to identify potentially problematic behavior early and provide support where needed.

Your information will not be used beyond the purposes stated above. Should we need to use it for any new purpose, your consent will be obtained beforehand.

77baje Your personal information is never sold. However, there are limited circumstances where we may need to share it:

• Payment Partners: Mobile banking providers such as bKash, Nagad, and Rocket — only the data necessary for payment processing.
• Technology Partners: Cloud hosting and security service providers – all operating under strict confidentiality agreements.
• Legal Authorities: Where required by law, such as a court order or a lawful request from a government authority.
• Fraud Prevention Agencies: To relevant authorities as required by law to detect and prevent illegal activity.

77baje Cookies and similar technologies are used on our website and app. Cookies are small data files stored in your browser that help enhance your experience.

• Essential Cookies: These are essential for maintaining your login session and ensuring platform security. They cannot be disabled.
• Functional Cookies: Used to remember your preferences, language settings, and account configuration.
• Analytics Cookies: Collects anonymous statistics to help us understand which parts of the platform are used most.
• Security Cookies: Helps detect suspicious activity and fraud.

You can control or disable most cookies through your browser settings. Please note that disabling essential cookies may affect certain features of the platform.

How long your data is retained depends on the type of information and applicable legal requirements:

• Account Information: For the duration your account remains active, and for 5 years after closure (as required by law).
• Transaction History: Minimum 7 years — to comply with financial regulations.
• KYC Documents: 5 years after account closure.
• Technical Logs: Up to 1 year, after which it is automatically deleted.
• Support Records: 3 years after a complaint is resolved.

Once the retention period expires, your data is securely and permanently deleted or anonymized.

77baje You have the following rights regarding your data on the platform:

To exercise any of the rights listed above support@77baje.appvia email. We will respond to your request within 30 days. For urgent matters, please reach us via live chat.

77baje Strictly prohibited for individuals under 18. We do not knowingly collect any information from minors.

• Age is verified at the time of registration, and KYC documents may be requested in cases where there is any doubt.
• If we become aware that a minor's information is in our system, it will be deleted immediately and the associated account will be closed.
• Parents are advised to use parental control software on shared or family devices.

77baje may update this Privacy Policy may be updated. If any changes are made, we will notify you through the following methods:

• A notification will be sent to your registered email address.
• You will be notified of any changes the next time you log in to the platform.
• The "Last Updated" date at the top of this page will be revised accordingly.

For significant changes, you will be notified at least 14 days before they take effect. Continued use of the platform after any changes constitutes acceptance of the updated policy.

This Privacy Policy If you have any questions, concerns, or complaints regarding this, please contact us through the following:

• Email: support@77baje.app (response within 48 hours)
• Live Chat: Available at the bottom right corner of the website (24/7)
• Help Center: Help Center You'll find answers to common questions on this page.

Your privacy-related complaints are handled by our dedicated privacy team. We will send an initial response within 7 business days of receiving your complaint and provide a final resolution within 30 days.